{"id":9186,"date":"2018-09-13T12:32:18","date_gmt":"2018-09-13T12:32:18","guid":{"rendered":"http:\/\/fefac.cat\/empresarial\/?p=9186"},"modified":"2019-02-20T13:25:46","modified_gmt":"2019-02-20T12:25:46","slug":"els-productes-clearblue-poden-comprarse-a-les-gr","status":"publish","type":"post","link":"https:\/\/fefac.cat\/empresarial\/els-productes-clearblue-poden-comprarse-a-les-gr\/","title":{"rendered":"\u201cEls productes Clearblue poden comprar-se a les grans farm\u00e0cies\u201d"},"content":{"rendered":"<p>Un farmac&egrave;utic associat a FEFAC ha traslladat l&rsquo;empresarial que el tel&egrave;fon d&rsquo;atenci&oacute; al client de Clearblue (900 816 706) informa l&rsquo;usuari d&rsquo;on pot adquirir els productes de la marca. Concretament, la informaci&oacute; facilitada quan truca al servei d&rsquo;atenci&oacute; al client &eacute;s la seg&uuml;ent: &ldquo;Els productes Clearblue poden comprar-se a les grans farm&agrave;cies&rdquo;.<\/p>\n<p>L&rsquo;empresarial ha preguntat el motiu pel qual Clearblue fa servir el terme &ldquo;grans farm&agrave;cies&rdquo; i no &ldquo;farm&agrave;cies&rdquo;, independentment de si aquestes s&oacute;n grans o petites.<\/p>\n<p>Segons explica la companyia a la seva carta de resposta, es tracta d&#39;un &quot;error&quot;, ja que &quot;Procter &amp; Gamble, directament o a trav&eacute;s dels seus distribu&iuml;dors i cooperatives farmac&egrave;utiques, ofereix a les farm&agrave;cies espanyoles els seus productes de la marca Clearblue, sense distinci&oacute; del volum o&nbsp;facturaci&oacute; de la farm&agrave;cia&quot;.<\/p>\n<p>Per haver traslladat aquesta incid&egrave;ncia al departament d&#39;atenci&oacute; al client perqu&egrave; ho puguin tenir en compte i evitar aquest tipus de &quot;missatges imprecisos&quot;, assignem un sem&agrave;for de color verd.<\/p>\n<p>&nbsp;<\/p>\n<div id=\"attach\" class=\"fons_secundari lazyload\" data-idNoticia=\"9186\" style=\"background-color:#fff4ee;margin-top:20px;padding:10px 10px 10px 90px;background-image:inherit;background-position:left top;background-repeat:no-repeat;\" data-bg-image=\"url(&#039;\/empresarial\/wp-content\/uploads\/2018\/files\/icones\/open_folder.png&#039;)\">\n<div class=\"titulo menu_Resalta fons_principal\" style=\"color:#b00000;\">Documents relacionats:<\/div>\n<ul class=\"attach\" style=\"list-style:none;padding-left:10px;\">\n<li><img decoding=\"async\" style=\"--smush-placeholder-width: 16px; --smush-placeholder-aspect-ratio: 16\/16;display:inline;\" data-src=\"\/empresarial\/wp-content\/uploads\/2018\/files\/icones\/attach.png\" width=\"16\" height=\"16\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/> <a class=\"text_lectura\" style=\"color:#000;font-weight:400;\" title=\"Clic per descarregar\" href=\"\/empresarial\/wp-content\/uploads\/_userfiles\/files\/Respuesta%20reclamaci%C3%B3n%20consumidor%20(FEFAC)_Grandes%20Farmacias%20Clearblue%20callcenter%20(12_09_18).pdf\" target=\"_blank\" rel=\"noopener\">Resposta de Clearblue<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Un farmac&egrave;utic associat a FEFAC ha traslladat l&rsquo;empresarial que el tel&egrave;fon d&rsquo;atenci&oacute; al client de Clearblue (900 816 706) informa l&rsquo;usuari d&rsquo;on pot adquirir els productes de la marca. Concretament, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9731,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[2070],"tags":[85,394,1127,1263],"class_list":["post-9186","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-semafor-soci","tag-fefac","tag-semafor","tag-farmacia","tag-soci"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u201cEls productes Clearblue poden comprar-se a les grans farm\u00e0cies\u201d - FEFAC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fefac.cat\/empresarial\/els-productes-clearblue-poden-comprarse-a-les-gr\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u201cEls productes Clearblue poden comprar-se a les grans farm\u00e0cies\u201d - FEFAC\" \/>\n<meta property=\"og:description\" content=\"Un farmac&egrave;utic associat a FEFAC ha traslladat l&rsquo;empresarial que el tel&egrave;fon d&rsquo;atenci&oacute; al client de Clearblue (900 816 706) informa l&rsquo;usuari d&rsquo;on pot adquirir els productes de la marca. 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